WIN 10 crash

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8/17/2016 8:21:24 AM

szuki85

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WIN 10 crash

Hi,

I am having a problem starting the SW on WIN 10 PRO X64

After running SW it crashes immediately- checked it on 2 PCs. Same situation.

Any hint how to make it running?

On Win7 it worked fine :)

Thx for any help

8/23/2016 10:22:48 AM

Roberto Castellano

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Re: WIN 10 crash

Hi,

I'd like to help you but you should give us more feedback:

1)What is your ivsEdits version

2)What Windows 10 version (we support build 1511 or higher)?

3) What is your pc configuration?

Best Regards

Roberto Castellano

8/31/2016 6:49:45 AM

szuki85

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Re: WIN 10 crash

1)ivsEdits LE (Free Edition) v. 4.2.597c

2) Win10 Pro 1511 x64

3)CORE_I5-2500KIntel Core i5-2500K 3,3 GHz 6MB cache s. 1155 Box
ASUS P8P67 LE Rev.3.0 P67 DDR3 SATA6 GLAN CF ATX s.1155

RAMKHX1600C9D3X2K2/8GXKingston HyperX 2x4GB DDR3-1600 Dual Chanel Kit Non-ECC CL9 Grey XMP KHX1600C9D3X2K2/8GX

4096MB Asus GeForce GTX 970 STRIX OC Edition Aktiv PCIe 3.0 x16 2xDVI/1xHDMI/1xDisplayPort (Retail)

hope it helps

9/5/2016 11:54:47 AM

Roberto Castellano

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Re: WIN 10 crash

can you check the Windows Event Viewer to see if it possible to understand the dll name is causing the crash?

best regards

Roberto Castellano

What is your antivirus?

9/19/2016 7:01:09 AM

szuki85

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Re: WIN 10 crash

Hi, sorry for late answer.

-System

-Provider

[ Name]Application Error

-EventID1000

[ Qualifiers]0

Level2

Task100

Keywords0x80000000000000

-TimeCreated

[ SystemTime]2016-09-19T18:56:03.308291600Z

EventRecordID1724

ChannelApplication

ComputerDESKTOP-M1FTR7O

Security

-EventData

ivsEdits.exe

4.2.597.0

577a7791

Device_VgaRendOut.dll

1.3.402.0

5767e3dc

c0000005

0000521f

f1c

01d212a765e415b7

C:\Program Files (x86)\ivs\ivsEdits\ivsEdits.exe

C:\Program Files (x86)\ivs\ivsEdits\MixDevices\Device_VgaRendOut.dll

f4058b2d-f1b5-4996-a639-795bdf029516

No antiviurs on this PC.

9/20/2016 10:57:52 AM

Roberto Castellano

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Re: WIN 10 crash

hi szuki85

thanks for the report.This kind of crash is not usual.

Anyway It looks to be related to VGA.

What is the driver version you are using?

If to update drivers cant fix the problem, before to run ivsEdits, please try to rename "Device_VgaRendOut.dll" to "Device_VgaRendOut.dlx" (you can find it in ...ivsEdits/MIXDEVICES folder) and run the software. let me have the feedback.

best regards

Roberto Castellano

9/21/2016 5:05:18 AM

szuki85

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Re: WIN 10 crash

Hi!

After I changed Device_VgaRendOut to dlx it was still the same. Device_TrimPrevOut was causing the crash. Changed it to dlx and now I was able to run SW. I will test it and of something will happen I will post it here. Thanks for help.

BTW : for what are these dll files responsible for?

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